Are TrovaPaw products available now?
Our first product is undergoing supplier and specification verification. Checkout will remain closed until product details and fulfillment terms are confirmed.
Where do you ship?
Our initial launch is intended for eligible continental United States addresses. Exact availability will be displayed at checkout.
How long will delivery take?
The final processing and delivery estimate will be published after the fulfillment route is approved and will be shown before checkout.
Will I receive tracking?
Tracking availability and the carrier workflow will be confirmed before checkout opens.
Can I return an order?
Eligible returns may be requested within 30 calendar days after delivery. Items returned for fit preference or change of mind must be unused, unwashed, free of pet hair, odor or damage, and include all original components and packaging. Customer-remorse return shipping is paid by the customer. Wrong, damaged or materially defective items require photo or video evidence and return authorization.
How can I contact you?
Use our contact form and include your order number when applicable.