TrovaPaw is currently in prelaunch validation and is not accepting product orders.
When ordering becomes available
After an order ships, we will send a shipping confirmation email containing the carrier and tracking link. You will also be able to review available order updates through the order-status link in your confirmation email.
Tracking has not updated yet?
Carrier scans can take up to 48 hours to appear after a shipping label is created. If there is still no movement after that period, contact support@trovapaw.com and include your order number. Do not post your order number or personal information publicly.
Need help?
Use the TrovaPaw contact form or email support@trovapaw.com. Shipping estimates and support procedures will be reconciled with the approved fulfillment route before sales begin.